Refund policy

Return and Refund Policy

Last updated: July 28, 2026

Thank you for shopping at jphhrbrl.shop. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Include the original packaging and any accessories.
  • Include proof of purchase or order information.

Items that are damaged, used, altered, or returned without original packaging may not be accepted.

Return Process

To start a return, please contact our customer service team at:

Email: info@jphhrbrl.shop

Please include your order number, details of the item you would like to return, and the reason for the return. Our team will provide instructions for the return process.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. We will review your request and provide an appropriate solution.

Cancellations

Orders may be cancelled within 24 hours after purchase. After this period, the order may have already entered processing and cannot be cancelled.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

jphhrbrl.shop
21 Hill Street, Barre, Vermont 05641, United States
Phone: 13153411236
Email: info@jphhrbrl.shop
Business Hours: Mon to Sat: 10 AM - 5:30 PM